Resources

Te Kete Aronui Social Return on Investment Report

Report Prepared for Te Pūtea Whakatupu Trust

COVID-19 Update: Whānau Ora Response

Whānau Ora Commissioning Agency is providing a weekly update on what is being achieved for whānau, through a collective approach with Whānau Ora partners.

COVID-19 Updates

For the most up-to-date information on the epidemiology of cases of COVID-19, please visit:

Ministry of Health
World Health Organisation
John Hopkins University

Protocol: Te Runanganui o Ngati Porou

The purpose of this document is to provide Te Runanganui o Ngati Porou with a Protocol for Staff and community volunteers working in the essential service operation of the organisation. These protocols are informed by information provided by the Ministry of Health, Oranga Tamariki and Te Runanganui o Ngati Porou staff. It is recommended that the organisation endorse these protocols as part of the OHS framework. This will provide a coordinated response for the implementation of service provision during Covid 19 and mitigate risk for the organisation as a result of the Covid 19 outbreak.

Ko Te Wā Whakawhiti: It’s Time for Change – A Māori Inquiry into Oranga Tamariki

In May 2019, the seriousness of ongoing issues with Oranga Tamariki (OT) – the Ministry for Children, was brought to the New Zealand public’s attention by media reporting on the actions of the agency in Hawke’s Bay.

The agency’s sustained and concerted attempt to forcibly uplift a newborn infant from a young Māori mother still in hospital recovering from childbirth was documented by a well-known reporter, and elicited widespread outrage.
The responses to this incident were significant, sparking a call for renewed investigation into the practices of Oranga Tamariki. For Māori the central issue of whānau disempowerment and voicelessness warranted a new approach to the inquiry – one in which whānau with lived experience of Oranga Tamariki policies and practices, are at the centre.

The Whānau Ora Commissioning Agency, with the support of the South Island Commissioning Agency Te Pūtahitanga o Te Waipounamu and under the guidance of renowned Māori leadership, took on the review process in recognition of the urgency for change towards better Māori whānau wellbeing.

Submission to Inquiry into Māori Health Inequities

The Māori Affairs Select Committee opened an inquiry into Māori health inequities in March 2019. On 4th November 2019, Whānau Ora Commissioning Agency presented its experience and discussed potential solutions.

Outcomes Framework

We aim to drive better outcomes for whānau through our shared frameworks, commissioning approach and a roadmap for our programmes.

A Shared Outcomes Framework for Whānau

The development of the paper has been overseen by Professor Sir Mason Durie and Dr Te Kani Kingi. It has also been informed by consultations with Government, academic and non-Government stakeholders in New Zealand and internationally.

In short, the shared outcomes framework is:

  • a whānau centred outcomes framework – for Māori, by Māori, with Māori;
  • a framework that (unlike others) can work across all government and non-government sectors alike; and
  • an innovative and timely initiative that will consolidate best outcomes for whānau within Aotearoa

Te Pou Matakana Outcomes Framework

Te Pou Matakana aims to drive better outcomes for whānau across the North Island by adopting a ‘commissioning for outcomes’ approach.

It is anticipated that this approach will lead to the collaborative and innovative behaviours needed to achieve the best outcomes for whānau.

Our Outcomes Framework is a set of tools and processes that enable us to collect the data needed:

  • to prove that TPM is having the impact it intends to have and
  • to improve its outcomes for whānau.

Te Pou Matakana Outcomes Roadmap

Te Pou Matakana achieves outcomes for whānau by commissioning three main programmes – Kaiārahi, Whānau Direct and Collective Impact.

The Te Pou Matakana Outcomes Roadmap is an operational document that outlines a set of practical steps that Te Pou Matakana can take to refine and improve its Outcomes Framework over time.

Social Return on Investment

Whānau Ora Commissioning Agency advocates to shape and determine outcomes indicative of whānau success. It looks to establish itself as an example of best practice in commissioning for outcomes and impact.

We introduced the Social Return on Investment (SROI) framework as an innovative approach to measure impact in the Whānau Ora space.

SROI helps to measure the wider value created by activities of an organisation for the whānau:

  • it brings us even closer to communities and whānau so that we can gain a clearer understanding of what changes whānau value most.
  • SROI is more than just a number – instead, it has the potential for providers of Whānau Ora services to tell their stories of change and impact more comprehensively and foster relationships with the whānau and other partners.

Whānau Ora Commissioning Agency released a publication in October 2019 that aims to deepen understanding of SROI, and its implications on funding and investing in the social sector.

“Whakainea Te Whakaaweawetia o Te Whānau Ora: Measuring Impact for Whānau Wellbeing” contributes to this dialogue, using the example of an SROI analysis for a parenting programme.

Social Return on Investment

Whānau Ora Commissioning Agency advocates to shape and determine outcomes indicative of whānau success. It looks to establish itself as an example of best practice in commissioning for outcomes and impact.

We introduced the Social Return on Investment (SROI) framework as an innovative approach to measure impact in the Whānau Ora space.

SROI helps to measure the wider value created by activities of an organisation for the whānau:

  • it brings us even closer to communities and whānau so that we can gain a clearer understanding of what changes whānau value most.
  • SROI is more than just a number – instead, it has the potential for providers of Whānau Ora services to tell their stories of change and impact more comprehensively and foster relationships with the whānau and other partners.

Whānau Ora Commissioning Agency released a publication in October 2019 that aims to deepen understanding of SROI, and its implications on funding and investing in the social sector.

“Whakainea Te Whakaaweawetia o Te Whānau Ora: Measuring Impact for Whānau Wellbeing” contributes to this dialogue, using the example of an SROI analysis for a parenting programme.

Post-Budget Hui – Key Points

The Post-Budget Hui was held at the Holiday Inn in Māngere, Auckland on the 5th and 6th of June 2019 as a way to bring together Whānau Ora providers from across the North Island, to discuss the outcomes of the Budget 2019 for Whānau Ora. This hui was an opportunity for whakawhanaungatanga and collaboration across the Whānau Ora Commissioning Agency and partners, a time for reflection and discussion on the previous year, and a way to open up a dialogue for future directions and Whānau Ora going forward.

Independent Whānau Ora Report

The Independent Whānau Ora Review Panel reported on the Whānau Ora commissioning approach. This report is a culmination of six months’ work involving commissioning agencies and their partners, government agencies, interested stakeholders and many whānau. It shows that Whānau Ora has resulted in positive change for a large number of whānau across Aotearoa.

Productivity Commission Report – More Effective Social Services

The Whānau Ora Kaiārahi (Navigator) approach has been identified by the Productivity Commission as a key example of an integrated whānau-centred approach supporting seamless access to health and social services.

NGĀ TINI WHETŪ – Takitimu Ora

Earlier this year we were privileged to present this report to Prime Minister Jacinda Ardern, in collaboration with the Takitimu Ora Collective. The Prime Minister’s visit marked an important milestone in year-one of the Ngā Tini Whetū pilot, and this report provided a snapshot of work achieved by the Takitimu Ora collective.

Ngā Tini Whetū provides the context whereby whānau will develop strategies to navigate pathways to fulfil their highest aspirations. Ngā Tini Whetū takes an integrated and strength-based approach to provide intensive and localised support for whānau and their tamariki through:

  • Kaiārahi who are the ground-force of Whānau Ora, supporting whānau to realise long-lasting and
  • positive change
  • Programme Managers to support partners in creating localised solutions, building networks and
  • collaborative relationships with local agencies to identify and develop future opportunities for whānau.
  • The Kete Oranga fund provides financial support to enable whānau to access support and resources to strengthen their capability to achieve their aspirations.