The Whānau Survey

The Whānau Ora Commissioning Agency (WOCA) commissions partners to improve the lives of whānau through the delivery of the Whānau Direct, Kaiārahi and Collective Impact Programmes. The Whānau Survey is an annual survey that measures whānau satisfaction, confidence and experience of WOCA programmes supported by kaiārahi.

01

The Whānau Survey 2020-2021

Whānau Ora Commissioning Agency (WOCA) commissions Kaiarahi to work alongside whānau to develop plans, set goals, and support them to achieve their intended outcomes. Due to the significance of Kaiarahi programme in providing a service that can transform the lives of whānau it is important to undertake an assessment of the programme for the purpose of continuous improvement. To do this WOCA annually conducts a brief Whānau Survey by asking whānau about their experience of the Kaiarahi programme.

A total of 2007 whānau enrolled across 77 Whānau Ora partners completed the Whānau Survey. The survey asked if whānau had (because of Kaiarahi):

02

The Whānau Survey 2018-2019

The Whānau Ora Commissioning Agency (WOCA) commissions partners to improve the lives of whānau through the delivery of the Whānau Direct, Kaiārahi and Collective Impact Programmes. The Whānau Survey is an annual survey that measures whānau satisfaction, confidence and experience of WOCA programmes supported by kaiārahi.

The survey was administered through 15 regional leads to their subcontracted partner organisations via email providing both a link to the online survey and a hard copy of the survey. A total of 612 respondents and 76 partner organisations participated in the survey through online and hard copy submissions. The number of respondents was similar to the numbers of respondents in the previous two annual Whānau Surveys.

The Whānau Survey 2018-2019